A burst pipe is one of the most damaging home emergencies you can experience. Every minute counts when water is flooding your home. This step-by-step guide will help you take immediate action to minimize damage and get professional help fast.
- Turn off the main water supply (usually near the water meter)
- Shut off electricity to affected areas if water is near outlets
- Call an emergency plumber - (833) 770-1934
Step 1: Shut Off the Main Water Supply
This is the most critical step. Every home should know where the main water shutoff valve is located.
- • Basement/Crawlspace: Near where the water line enters the house, often near the front wall
- • Garage: On the wall closest to the street
- • Outdoor: Near the water meter, often in a concrete box in the ground
- • Utility Room: Near the water heater
Turn the valve clockwise (righty-tighty) to shut off the water. If it's a gate valve (round handle), turn it several times. If it's a ball valve (lever), turn it a quarter turn perpendicular to the pipe.
Step 2: Drain the System
After shutting off the main water supply, open all faucets to drain the remaining water from the pipes. This prevents additional water from flowing through the burst area.
- 1. Open all cold water faucets throughout the house
- 2. Flush all toilets to empty the tanks
- 3. Turn off the water heater (gas valve to "pilot" or electric breaker off)
- 4. Open the lowest faucet in the house (usually a basement utility sink)
Step 3: Address Electrical Safety
Water and electricity are a deadly combination. If water is near electrical outlets, appliances, or your electrical panel:
- • Do not touch electrical outlets or switches if they're wet
- • If safe to do so, shut off the main breaker
- • Unplug appliances in the affected area (if dry and accessible)
- • Move furniture and electronics away from standing water
Step 4: Begin Water Removal
While waiting for the plumber, start removing standing water to minimize damage:
Step 5: Document the Damage
Before cleaning up too much, document everything for your insurance claim:
- 1. Take photos and videos of all damage before and after cleanup
- 2. Make a list of all damaged items with estimated values
- 3. Keep receipts for all emergency expenses (plumber, water extraction, etc.)
- 4. Note the date and time the burst occurred and when you discovered it
- 5. Save any damaged materials until the insurance adjuster has inspected
Step 6: Call for Professional Help
Once you've taken immediate action, call an emergency plumber to repair the burst pipe. EmergyFix can connect you with licensed plumbers instantly:
- ✓ Emergency plumber: (833) 770-1934 - available 24/7
- ✓ Water extraction service: May be needed if flooding is extensive
- ✓ Insurance company: File a claim as soon as possible
Step 7: Insurance Claims
Most homeowner's insurance policies cover sudden and accidental water damage from burst pipes. Here's what to know:
Burst Pipe Costs in 2026
Understanding the costs involved helps you prepare for the financial impact:
| Service | Typical Cost |
|---|---|
| Emergency plumber service call | $150 - $350 |
| Pipe repair (per pipe) | $200 - $600 |
| Water extraction | $300 - $1,000 |
| Drywall repair | $300 - $1,500 |
| Flooring replacement | $500 - $5,000+ |
| Mold remediation | $1,500 - $10,000 |
| Full pipe replacement | $1,000 - $5,000 |
Total burst pipe damage can range from $1,000 for a minor incident to $50,000+ for severe flooding.
Preventing Burst Pipes
While not all burst pipes can be prevented, these steps significantly reduce your risk:
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